Frequently asked questions

We are a provider of data and information for the maritime trade sector on the East Coast of South America, including Argentina, Brazil, Uruguay, and Paraguay, as well as Chile, on the West Coast.

Our products are contracted by shipowners, maritime terminals, exporters and importers, cargo agents, shipping agencies, logistics companies, ports, universities, research centers, chambers of commerce and government agencies, banks, and consultancies.

We provide consulting services on the maritime market, both for one-off projects and to help our customers get the most out of their data usage.

The DataLiner base only covers long-distance maritime transport and international cargo transshipment.

We provide detailed data on ships, ports, shipowners, exporters and importers, as well as the volumes shipped. Our base consists of more than 130 information fields, which allow for in-depth analysis of all seaborne imports and exports in South America.

In addition to obtaining data and information from public sources available on the internet, we have long-standing partnerships with shipowners and cargo agents throughout the East Coast of South America, as well as container terminals and port authorities that work in partnership with us seeking to improve plus the analysis tools provided to the market.

We collect a wide range of data and information from the most varied sources to provide the commercial solutions that the market needs. In this search, we take all the necessary care to ensure that the information can be legally collected and used to generate the products that are offered to our customers. Faced with the growing need for 'compliance' market practices, we continue to stand out in this area, bringing confidence to our customers, through ethical practices and with both national and international legal guarantees to continue with the commercialization of information.

LGPD is the acronym for the General Data Protection Law. This law came into force in Brazil in 2020 and concerns the use, collection and sharing of personal data by companies.

Compliance with legislation is one of our premises and we are always concerned with the protection of the data we sell. Our processes are in line with GDPR guidelines.

Yes. We are an approved company for the commercialization of data both in Brazil and abroad.

The main difference between our solutions is the way the products are delivered, in addition to the traceability and accuracy of the data, which is based on the BL Master.

All final validations of the previous month are made at the end of the current month after we are sure we have received all the information. Dashboards, Search Records, and the API are updated weekly with partial information that can include both last month's data received in arrears and current month data that was processed. The DataLiner Report Module is updated in its entirety at the end of each month with all final validated data from the previous month.

After each update is completed, Datamar sends its customers an email informing them that partial or total data are available.

Through the DataLiner Report Module tool it is possible to export data without limitations and through the DataLiner Lite tool it is possible to export with some limitations, and Dashboards are not exportable to other formats. Data can also be directly made available in your database through our API integration.

What matters most in this age of Big Data is not just having access to data but knowing what to do with it. We have a qualified team that is ready to help with all your needs so that your customers receive business intelligence and not just data. Our support works from Monday to Friday during business hours through different communication channels: email, telephone, chat, and Skype.

We have completely free online training for our customers, where all the features and characteristics of our solutions are covered so that the products can be used in a complete way.

Yes, we provide demo versions of the tools for a trial period.

Our minimum subscription period is 6 months.

Yes, it is possible to purchase only 1 month of data, under different payment and access conditions.

No. The non-sharing of data is agreed in a contractual confidentiality clause.

You should choose Datamar because we are a company that works firmly based on ethical values ​​and compliance practices. In addition, we have legal approval to trade data, guaranteeing the origin of the information. We value the quality and accuracy of the data provided.

Yes, it is possible to customize our solutions so that they best meet the needs of our customers.

Datamar provides access to data through different platforms: - DataLiner Pro is a desktop application developed using Analysis Services SSAS technology, where the database is stored on one of our servers in the cloud, responding to requests from applicants that arrive via the software installed on the client's equipment. With it, it is possible to create the most varied reports and export the data to other formats, such as an Excel spreadsheet. - DataLiner Lite allows customization of fields for querying the database through an online platform. - Apps is an online platform where you can access ready-made dashboards to facilitate analysis quickly, easily and visually intuitive. - API is an interface that allows two applications to communicate. It provides full integration so that Datamar's data is entered directly into the customer's BI.

The DataLiner database has maritime movement data since 2006 for Brazil, Argentina, Paraguay, and Uruguay and since 2020 for Chile.

To purchase or learn about our solutions, you can contact us via email comercial@datamar.com.br or via phone +55 11 3588-3033 or by filling out the form. Our experts will contact you as soon as possible to help you choose the best solution for your business.